Dive Transient:
- Tandem Diabetes Care warned that some persons are nonetheless experiencing issues with an iPhone app quickly depleting their insulin pump battery, regardless of a current software program replace to repair the difficulty, in line with a Monday discover from the corporate.
- Tandem started a recall in March of its t:join iPhone app, which permits individuals to view blood sugar information from the t:slim X2 insulin pump and enter bolus doses. On the time, the diabetes tech agency acquired experiences that customers’ pump batteries have been depleting quicker than typical.
- The corporate issued a software program replace that month to repair the issue, however it’s nonetheless receiving experiences of battery issues. Tandem stated it has acquired 107 confirmed opposed occasions associated to the recall after the newest replace and two confirmed accidents requiring hospitalization as a result of pump shutdown. The Meals and Drug Administration additionally shared Tandem’s alert on Monday.
Dive Perception:
In a discover despatched to clients on Aug. 9, Tandem stated it plans to difficulty one other software program replace to repair any remaining issues. Individuals with variations 2.7 or 2.7.1 of the t:join app on Apple’s iOS cellular working system might expertise the issue.
The app might “intermittently retrieve considerably extra information than is important from the pump,” Tandem stated, inflicting it to crash and relaunch. This could result in extreme Bluetooth communication which will drain the pump’s battery and trigger it to close down before anticipated.
An sudden shutdown might lead to under-delivery of insulin and hyperglycemia for individuals with diabetes. Customers could also be at the next danger if the battery depletion occurs at evening, the corporate stated.
For customers with an affected pump, Tandem really useful charging it for 10 to fifteen minutes day by day and making certain the pump is at or close to full cost earlier than going to sleep. The corporate additionally stated to cost the pump “as quickly as attainable” after a low-battery alert.
Previous to the newest replace, Tandem acquired about 224 harm experiences in two months for model 2.7 of the app. The March recall affected practically 86,000 gadgets within the U.S.
